The cleanliness of your washrooms can say a lot about your business. In today’s world, people expect clean and safe spaces. Whether it’s guests or employees, they’ll notice if your washrooms aren’t up to standard—and it can affect their decision to return.
Here’s why clean washrooms should be a priority for your business:
Safety Matters
Visitors want to feel safe, and a clean washroom shows you care about their health. In a 2022 survey, 51% of people said a dirty washroom gives them a bad impression of the business. Another 43% think it shows poor management.
Keeping washrooms clean isn’t just about appearances—it’s about safety. Posting and regularly updating a cleaning schedule can make people feel more at ease. In fact, 79% of visitors said this helps them feel confident that the washroom is well-maintained. Plus, by tracking supplies, you’ll make sure guests always have soap and paper towels available.
Use Touchless Technology
Touchless technology is more important than ever. About 63% of people are more likely to come back to a business that has touchless features like faucets, doors, and soap dispensers. In our post-pandemic world, people are more aware of germs and want to limit contact with shared surfaces. Adding these features shows you’re serious about keeping everyone safe.
The Impact on Business Success
The condition of your washrooms directly impacts your reputation and can influence customer behavior. Studies show that 75% of people would avoid a business with dirty washrooms, even if the rest of the facility is clean. This means that no matter how professional the rest of your facility looks, a poorly maintained restroom can hurt customer retention and lead to negative reviews. Clean, well-stocked washrooms, on the other hand, create a positive experience and can even contribute to repeat business and recommendations.
Employee Training and Engagement
Maintaining clean washrooms requires a team that understands the importance of hygiene. Properly training your cleaning staff ensures they use the right techniques and follow a consistent cleaning routine. Employees should be familiar with key tasks such as sanitizing high-touch areas, checking for restocking needs, and promptly addressing any issues like spills or odors.
Engaged employees who take pride in their work are more likely to keep the washrooms clean and well-maintained. Regular check-ins and updates can help reinforce the importance of this task. You can also empower employees by giving them checklists to follow and encouraging them to report any concerns right away.
Cost Savings with Proper Maintenance
Staying on top of washroom cleanliness doesn’t just enhance safety and reputation—it also saves money. Well-maintained washrooms are less likely to experience issues like clogged toilets, broken fixtures, or plumbing problems, all of which can be expensive to fix. Regular cleaning and maintenance help prevent costly repairs and extend the life of your fixtures and flooring.
Additionally, preventing the spread of illness with clean facilities can lead to fewer sick days among your staff, further benefiting your bottom line.
Show You Care
A clean washroom isn’t just for guests—it’s also important for your staff. Employees deserve a clean, comfortable space too. In fact, full-time workers spend about 25 to 30% of their day in the washroom, so it’s important to keep it hygienic. A well-maintained washroom shows you care about their well-being and boosts their satisfaction at work.
By prioritizing clean washrooms, you’re showing guests and staff that you care about their safety and comfort. It’s a simple way to make a positive impact on your business’s reputation, your employees’ experience, and your overall success.
At Northern Star Commercial Cleaning, we understand the importance of maintaining spotless and hygienic washrooms for your business. Our expert cleaning team ensures your facilities are not only clean but also regularly monitored for supplies and maintenance issues. We specialize in using eco-friendly products and touchless technology to create a safer, more hygienic environment. Whether it’s daily cleaning or deep sanitization, Northern Star is committed to helping you make a lasting, positive impression on both guests and employees, while also safeguarding their health and well-being.
